SMART

Introduction of SMART

SMART (Self Management And Reconstructive Thinking) provides you with critical skills for continuous learning and innovation in the knowledge age.

1. Self Development Course I
- personality development through positive thinking and knowing yourself.

2. Self Development Course II
- take responsibility for self-development, personal performance and goals.

3. Communication Skills
- learn from fellow friends and team members, understand needs and differences of each other and develop relationship.

4. Creativity Thinking & Problem Solving
- go beyond conventional approaches, see creative solutions and make the leap to innovation.

5. Team Building & Group Effectiveness
use the team’s skills and talents to achieve common goals. Build trust and relationships.

6. Leadership
- initiate and communicate change to achieve commitment to the team’s goals.

To enhance your ability to learn, think and apply new knowledge and skills, SMART program employs three key strategies.

• Experiential learning activities that help you learn by doing and discovery. You are encouraged to seek out new knowledge and skills for better life or work performance.

• Reflective teaching, which encourages you to analyze, synthesize and evaluate situations, issues and alternatives. This challenges you to think creatively, examine alternatives in the workplace or personal life and use this new knowledge and skills to innovate.

• Functional context that ensures program content is relevant to you. You can immediately integrate what you learn and apply it.

On successfully completing this SMART program, you will receive a Certificate in Self-Management And Reconstructive Thinking from Happy Angels Foundation.

SMART MODULE 1 - SELF DEVELOPMENT COURSE I

MODULE 1 OF SMART:

• Know Yourself
• Think Positive

COURSE OBJECTIVES • to get to know the real “you”
• to begin to think about your thinking
• to understand your attitude towards work and personal life
• to monitor self behavior or image of yourself you display to others in public
• to learn how to feel better by thinking positively
• to develop and maintain a good mental health

LEARNING OBJECTIVES The objectives of Knowing Yourself Skills training are to enable the participant to:

• know themselves better
• learn techniques for developing good mental health
• develop essential traits or characteristics of mind
• monitor the egocentrism in their thought and life
• understand that they have a special relationship to their mind

The objectives of Positive Thinking Skills training are to enable the participant to:

• develop positive thought
• keep indulging in honest and critical self-evaluation
• accept reality and challenges
• develop confidence in themselves and their abilities
• respect the abilities of others and accept other as they are
• welcome and appreciate healthy criticism
• appreciate their physical being
• learn to accept their mistake

SMART MODULE 2 - SELF DEVELOPMENT COURSE II

MODULE 2 OF SMART:

• Self-Esteem
• Motivation
• Personal and Career Development Skills

COURSE OBJECTIVES

• to increase participants’ self-awareness and confidence in their day-to-day role
• to be able to manage their work-lives competent and take pride and ownership in work
• to set and trace a path towards achieving their personal and work goals
• to have a good morale, a focused work-life and work towards organizational productivity

LEARNING OBJECTIVES

The objectives of Self-esteem Skills training are to enable the participant to:

• learn techniques for building self-esteem that help them improve their work performance
• recognize how self-esteem can help them improve their work performance
• perform real world exercises that will incrementally build self-esteem and recognize and avoid self-destructive behavior

The objectives of Motivation and Goal-setting Skills training are to enable the participant to:

• improve understanding of internal and external motivation as it relates to the work environment
• define what works for him/her in motivating for success
• internalize techniques for goal-setting to improve attitude and work performance
• increase productivity and thereby enhance probability for job stability and success
• improve the bottom line of the organization through enhanced individual motivation

The objectives of personal and career development skills training are to enable the participant to:

• improve lifetime skills for getting and keeping a job
• learn techniques for daily living that will lead to lessened stress in the workplace
• understand the benefits and obligations of being employed
• learn to think ahead about what is required to meet employer rules and standards
• take charge of their own careers
• explore the meeting and practice of career development
• learn techniques for ongoing evaluation of career
• plan for employment future

SMART MODULE 3 - COMMUNICATION SKILLS

MODULE 3 OF SMART:

• Listening
• Oral Communication

COURSE OBJECTIVES

• to help participants understand the importance of communication and relationship in effective teamwork.
• to develop and reinforce their communication and interpersonal skills through REAL communication behaviors; and
• to help them apply these skills more effectively in the workplace or personal life

LEARNING OBJECTIVES

The objectives of Listening Skills training are to enable the participants to:

• be aware of the importance of listening in their everyday work life
• improve listening skills as they directly related to their jobs
• learn techniques for ongoing individual self-development of listening skills
• increase his/her value to the organization/home by helping them to do their job better

The objectives of Oral Communication Skills training are to enable the participants to:

• be aware of the importance of oral communication in their everyday work life
• improved their oral communication skills as they directly relate to their job
• learn techniques for ongoing individual self-development of oral communication skills
• increase their value to the organization/home by helping them to do their job better

SMART MODULE 4 - CREATIVE THINKING & PROBLEM SOLVING

MODULE 4 OF SMART: • Creativity Thinking
• Problem Solving

COURSE OBJECTIVES At the end of the course, participants will be:

• equipped with a systematic method to solve work related problems creatively
• provided with tools for creative thinking strategies
• motivated to look at problems as opportunities and creative challenges

LEARNING OBJECTIVES The objectives of Creativity Skills training are to enable the participant to:

• recognize why creative thinking is essential for success in the workplace or personal life
• master some techniques of creative thinking that can be used to increase levels of creative response on the job
• develop skills in applying creative thinking to group and individual problem solving situations through instruction, practice and reinforcement exercises

The objectives of Problem Solving Skills training are to enable the participant to:

• increase their skills in problem solving
• clarify techniques for individual problem solving
• learn new techniques for group problem solving
• improve on the job success and productivity

SMART MODULE 5 - TEAM BUILDING & GROUP EFFECTIVENESS

MODULE 5 OF SMART:

* Interpersonal Skills
* Teamwork Skills
* Negotiation Skills

COURSE OBJECTIVES

* to help participants understand the importance of basic people handling skills and concepts
* to develop their interpersonal skills, teamwork skills and negotiation skill
* to help them apply these skills more effectively in the workplace

LEARNING OBJECTIVES

The objectives of Interpersonal Skills training are to enable the participant to:

* improve the skills necessary to interact constructively in a one-to-one and group situation
* practice these skills until proficiency is achieved
* understand his or her strengths and weaknesses in interpersonal skills
* learn how to continue to grow and master these skills

The objectives of Teamwork Skills training are to enable the participant to:

* recognize the importance of effective teamwork
* enhance teamwork in order to resolve specific organizational problems
* explore the need for improvement in teamwork
* explore ways to strengthen teamwork skills

The objectives of Negotiation Skills training are to enable the participant to:

* understand the basics of negotiation
* better understand how a negotiating session works and what its key elements are
* understand their own strengths and weaknesses in negotiating
* strengthen their own negotiating skills
* explore how a positive negotiating position will sustain a positive collaborative atmosphere after negotiations have concluded

SMART MODULE 6 - LEADERSHIP

MODULE 6 OF SMART:

• Organizational Effectiveness
• Leadership

COURSE OBJECTIVES

• to help participants understand their as a supervisor and coach
• to equip them with the skills needed for active coaching of followers in day-to-day operations
• to equip participants with the various action strategies to reach out to followers depending on work
preferences and interaction styles.

LEARNING OBJECTIVES

The objectives of Organizational Effectiveness Skills training are to enable the participant to:

• understand explicit and implicit organizational norms, structures, and codes and how they shape the work environment
• improve skills and abilities to function in these environments in an effective and job-enhancing manner
• understand how one is perceived by others (peers and supervisors) in a way that helps or hinders his or her organizational effectiveness
• Understand how personal and professional values, choices and behaviors affect their effectiveness in an organization

The objectives of Leadership Skills training are to enable the participant to:

• learn from the general literature of leadership skills theory
• develop a list of generally acceptable characteristics of what makes a good leader
• develop a consensus on the qualities necessary to succeed in a shared leadership environment
• explore leadership strengths and expand strengths in shared leadership skills
• strengthen weaknesses and expand strengths in shared leadership skills
• better understand the dynamics of shared leadership through the vehicle of mini-exercises